How can I provide feedback about the platform?
Your feedback is essential to improving the ESG platform. If you encounter any issues or have suggestions, you can contact the support team directly. They will ensure your feedback is forwarded to the appropriate teams. The more specific your input, the more helpful it is in enhancing the platform.
Email us at kubesupport@isabel.eu or use the contact form.
Should you prefer to contact our helpdesk by phone, our agents are available Monday to Friday, from 09:00 to 12:00 and from 13:00 to 17:00, at +32 (0)2 404 03 37.
Thank you for contributing to a better ESG reporting experience
Where can I get technical support?
Email us at kubesupport@isabel.eu or use the contact form.
Should you prefer to contact our helpdesk by phone, our agents are available Monday to Friday, from 09:00 to 12:00 and from 13:00 to 17:00, at +32 (0)2 545 14 00.
Yes. At the end of the testing phase, all participants will receive a satisfaction survey. This short and user-friendly questionnaire aims to collect feedback on your overall experience, including ease of use, clarity of the questions, and overall satisfaction with the Kube ESG platform. The survey also includes optional open questions and an invitation to volunteer for a follow-up phone interview if you'd like to share more detailed feedback.